Complete Skill Building Workshops > Communication and Service Excellence > Intercultural Communication
Intercultural Communication
Workshop Description
3-hour interactive virtual session
We live, and work, in a multicultural setting. This interactive workshop encourages reflection about our experiences as members of diverse communities and workplaces and to help develop inclusive attitudes. Participants will gain a deeper appreciation for the unique perspectives and contributions of others, while discovering strategies to comprehend and fulfill shared needs for mutually beneficial outcomes. The workshop provides ample opportunities for participants to address challenges through self-reflection, engage in simulations, collaborate in small group exercises, and engage in productive large group discussions.
This workshop will help your staff:
- relate the concept of personal culture to themselves—and to others
- reflect on their experiences stemming from social and cultural identities
- understand how cultural dynamics impact behaviour, communication and conflict styles
- examine how stereotypes and prejudice begin and are reinforced
- better understand and use inclusive approaches
Who Should Attend
This workshop is designed to provide PSWs with practical, relevant training—regardless of prior experience or formal education.
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