Complete Skill Building Workshops > Communication and Service Excellence > Building Successful Boundaries with Clients

Building Successful Boundaries with Clients


Workshop Description

3-hour interactive virtual session

It's sometimes difficult to say 'no' to a client, or to know where to draw the line between professional and personal relationships - particularly when those relationships span years. Through concrete examples, discussion and case scenarios, support workers will identify common sources of boundary challenges. We’ll cover why it is in the client's, the organization's and their own best interest to set and maintain professional boundaries—and how to do that while maintaining a positive relationship.


This workshop will help your staff understand:

  • the challenges to boundaries posed by ongoing support
  • the impact of work settings and employer policy on boundaries
  • boundary challenges and the “head and heart” forces that shape how we respond to them
  • the risks in crossing boundaries
  • effective boundary setting and communication of boundaries and ways communicating them!


Who Should Attend

This workshop is designed to provide PSWs with practical, relevant training—regardless of prior experience or formal education.

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