Skill Building Workshops for Supervisors
Any of these sessions may be extended or blended with another topic to provide a 6-hour, or longer, workshop.
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Brick by Brick: Dismantling Systems of Racialized Oppression
3.5 hour workshop
According to the Ontario Human Rights Commission, “Racism often manifests in negative beliefs, assumptions and actions. However, it is not just perpetuated by individuals. It may be evident in organizational or institutional structures and programs…”. The pervasive nature of racism is reinforced by the systems and structures that support it, much like the mortar and bricks that hold a building in place.
Brick by brick, the systems of racialized oppression can be dismantled and re-structured in a way that reflects greater degrees of racial inclusion. This workshop will take managers through a process of assessing degrees of racial equity within their teams, organizations and practices by applying anti-racism principles to systemic functions including recruitment and hiring, decision-making, resource allocation, and policy review and development.
This workshop will help you:
3.5 hour workshop
According to the Ontario Human Rights Commission, “Racism often manifests in negative beliefs, assumptions and actions. However, it is not just perpetuated by individuals. It may be evident in organizational or institutional structures and programs…”. The pervasive nature of racism is reinforced by the systems and structures that support it, much like the mortar and bricks that hold a building in place.
Brick by brick, the systems of racialized oppression can be dismantled and re-structured in a way that reflects greater degrees of racial inclusion. This workshop will take managers through a process of assessing degrees of racial equity within their teams, organizations and practices by applying anti-racism principles to systemic functions including recruitment and hiring, decision-making, resource allocation, and policy review and development.
This workshop will help you:
- explore the definition of racial inequity from a systemic level
- reveal the invisible nature of white supremacy culture that is foundational to workplace norms
- identify accessible alternatives to white supremacy cultural norms
- become familiar with anti-racism principles and criteria for developing protocols and policies
- undertake a review and planning to dismantle racist structures and Identify accountability measures to support ongoing re-orientation toward anti-racist practice
Unpacking the Knapsack of Privilege and Oppression
3.5 hour workshop
What is the importance of upholding the values of equity and inclusion in the workplace? Without making conscious efforts towards these goals employers may, unwittingly, be creating oppressive environments that are unwelcoming to others. Few are comfortable talking about oppression, discrimination and its impacts in employment contexts, however, there are ways to engage in meaningful and authentic anti-oppressive relationships, and progress towards greater degrees of equity in the workplace.
This interactive workshop is for supervisors and managers committed to creating equity, harmonious relationships, trust and safety within intercultural work teams. Through video, self-reflection, roleplay and interactive small and large group exercises, participants will:
3.5 hour workshop
What is the importance of upholding the values of equity and inclusion in the workplace? Without making conscious efforts towards these goals employers may, unwittingly, be creating oppressive environments that are unwelcoming to others. Few are comfortable talking about oppression, discrimination and its impacts in employment contexts, however, there are ways to engage in meaningful and authentic anti-oppressive relationships, and progress towards greater degrees of equity in the workplace.
This interactive workshop is for supervisors and managers committed to creating equity, harmonious relationships, trust and safety within intercultural work teams. Through video, self-reflection, roleplay and interactive small and large group exercises, participants will:
- explore the definition, nature, impacts and intersecting forms of oppression
- reflect on and understand how to recognize their own privilege
- comprehend the concept of white fragility and how to recognize it in themselves or others
- practice interrupting oppressive behaviour in ways that raise the volume on marginalized voices, preserve relationships, minimize conflict and prevent social isolation
Transition to Practice: Supporting the Success of Your New PSWs
3-hour workshop
We all know how hard it is to recruit PSWs, which makes it all the more important to support new employees in their first few months on the job. This workshop focusses on approaches to effectively help new workers transition to their role and provides strategies to build their confidence and satisfaction. We’ll cover effective orientation techniques, the role of precepting/shadowing and the role redirection plays in keeping the people you want to keep!
This workshop will help you identify:
3-hour workshop
We all know how hard it is to recruit PSWs, which makes it all the more important to support new employees in their first few months on the job. This workshop focusses on approaches to effectively help new workers transition to their role and provides strategies to build their confidence and satisfaction. We’ll cover effective orientation techniques, the role of precepting/shadowing and the role redirection plays in keeping the people you want to keep!
This workshop will help you identify:
- reasons that PSWs stay with an agency…and how you may address these from the very beginning
- the key characteristics of a productive orientation program
- the ideal time to assess the abilities of a new PSW
Recognizing and Rewarding Your PSWs
3-hour workshop
You know that a PSW who feels appreciated is one who remains with you. This workshop will provide you with tools to recognize the ongoing value of both what your PSWs do and how they do it—and offer ways to give meaningful feedback. We’ll discuss the role PSWs can play in support delivery planning and how you can incorporate both ability and approach in performance reviews.
This workshop will help you identify:
3-hour workshop
You know that a PSW who feels appreciated is one who remains with you. This workshop will provide you with tools to recognize the ongoing value of both what your PSWs do and how they do it—and offer ways to give meaningful feedback. We’ll discuss the role PSWs can play in support delivery planning and how you can incorporate both ability and approach in performance reviews.
This workshop will help you identify:
- the factors contributing to long term PSW commitment
- the importance of task and purpose in PSW work
- effective approaches to PSW performance feedback
Building an Effective PSW Preceptor Program
6-hour workshop
PSWs are often asked to be a ‘buddy’ to a student or new staff member. Selected for the strength of their ability and approach, we ask them to teach by example. This workshop will introduce the concept of a preceptor training program as a way to provide PSWs with the essential skills for the role, including giving feedback, redirection, recognition of ability development as well as the communication skills to share with you clear assessment and recommendations. You’ll come away with a format for effective preceptor training and some resources.
This workshop will help you:
6-hour workshop
PSWs are often asked to be a ‘buddy’ to a student or new staff member. Selected for the strength of their ability and approach, we ask them to teach by example. This workshop will introduce the concept of a preceptor training program as a way to provide PSWs with the essential skills for the role, including giving feedback, redirection, recognition of ability development as well as the communication skills to share with you clear assessment and recommendations. You’ll come away with a format for effective preceptor training and some resources.
This workshop will help you:
- employ precepting as key to developing both the preceptor and the new PSW
- better understand the fundamental skills of precepting
- recognize training, recognition and other agency procedures that support effective precepting
When the Only Constant is Change: Helping your PSWs Thrive in a Dynamic Health System
We’re bombarded with change—both in our organizations and in the system as a whole. This workshop will focus on methods to positively respond to change. More than change management, your PSWs need change leadership. You’ll come away with a change leadership playbook and ideas to help your PSWs (and you) thrive.
This workshop will help you:
We’re bombarded with change—both in our organizations and in the system as a whole. This workshop will focus on methods to positively respond to change. More than change management, your PSWs need change leadership. You’ll come away with a change leadership playbook and ideas to help your PSWs (and you) thrive.
This workshop will help you:
- better understand the impact of perspective on how change is viewed
- identify four key leader characteristics that will help you help your staff members respond to change
- develop a strategy to support staff members to more positively respond to change.
Addressing and Preventing Workplace Bullying
3-hour workshop
One of the most frequent causes of workplace conflict is bullying, which often takes the form of personal or psychological harassment. When left unchecked, bullying damages workplace morale, creating serious psychological impacts, absenteeism, high employee turnover, and may eventually affect the reputation of the organization. This workshop will provide you with the skills to effectively respond to bullying behaviour in the workplace.
This workshop will help you:
3-hour workshop
One of the most frequent causes of workplace conflict is bullying, which often takes the form of personal or psychological harassment. When left unchecked, bullying damages workplace morale, creating serious psychological impacts, absenteeism, high employee turnover, and may eventually affect the reputation of the organization. This workshop will provide you with the skills to effectively respond to bullying behaviour in the workplace.
This workshop will help you:
- define workplace bullying
- better respond to reports of bullying from staff and clients
- support staff who report bullying, and effectively respond to acts of incivility and bullying
- learn how to minimize bullying and promote a respectful workplace
Developing Conflict Competent Teams
3-hour workshop
When co-operation and collaboration are low, effects are seen in diminished productivity and customer service, increased sick leave use and medical claims, and even in the ability to recruit and retain the best people. But with a little help, you can find new ways to communicate during times of conflict. This session will give you tools to help recognize different types of conflict and resolve differences with and among others before small issues become unmanageable.
This workshop will help you:
3-hour workshop
When co-operation and collaboration are low, effects are seen in diminished productivity and customer service, increased sick leave use and medical claims, and even in the ability to recruit and retain the best people. But with a little help, you can find new ways to communicate during times of conflict. This session will give you tools to help recognize different types of conflict and resolve differences with and among others before small issues become unmanageable.
This workshop will help you:
- identify the most common types of conflicts affecting workplaces and teams
- recognize typical conflict cycles of escalation and options for action at each stage
- practice an interest-based problem-solving approach
- apply quick intervention techniques when acting as an intermediary in a conflict between two or more members of your team
Teams that Thrive: Creating a Coaching Culture
3-hour workshop
As organizational needs shift, team members are often expected to perform in new ways for which they may not be adequately prepared. This can lead to frustration, poor performance and unachieved personal and organizational goals. This workshop will show you how you can strengthen the capacity of your team through coaching.
This workshop will help you:
3-hour workshop
As organizational needs shift, team members are often expected to perform in new ways for which they may not be adequately prepared. This can lead to frustration, poor performance and unachieved personal and organizational goals. This workshop will show you how you can strengthen the capacity of your team through coaching.
This workshop will help you:
- identify your own coaching style
- learn how to identify coaching opportunities and needs within your organization
- learn how coaching may help your team identify their strengths, increase self-awareness, problem solve, apply new skills and communicate more effectively
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Connect with us by phone, email or request an online quote:
info@capacitybuilders.ca 416-256-3010 ext. 229 1-800-267-6272 ext. 229 Request a Quote |
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