Questions to consider when preparing a multi-year training plan:
Preparing a multi-year training plan can be a great opportunity for your staff, but also a little daunting to pull together. Here are a few good questions to help you and your team assess current and future needs:
- Complete this sentence: “I wish that our support workers were better able to..."
- What do your supervisors/team leaders spend the greatest amount of time coaching support workers to do?
- What do your support workers tell you are their greatest challenges?
- What do your support workers tell you they wish they knew more about?
- What areas make you worry about risk?
- What are the three most challenging characteristics of your client base?
- Over the next year do you expect worker attrition, changes in client needs, new client populations?
- Do you anticipate changes in worker contact with other professionals (which would mean a need for inter-professional collaboration training or presentation skills)?
- Are there new projects on the horizon involving support workers?
- Are you looking to start a preceptor program? If so, what skills will they need?