PSW Training

In-Service Training for PSWs
We deliver targeted training designed to complement and enhance the skill sets of PSWs, PAs and their Supervisors in Home and Community Care, Long-Term Care and Retirement Homes. Our trainers offer the strategies, solutions and techniques to meet your own unique needs.

New! Try Our Online Quote Request Form

We've made it quicker, and easier, to get a training quote.

Just click here, fill out the short form and we'll email you a full training proposal with a cost estimate.

Of course, if you'd prefer to call us to discuss your training needs, just dial 416-256-3010 ext. 229 or 1-800-267-6272 ext. 229.

Why consider
in-service training?

the content is customized to address specific challenges faced by your staff
since we come to you, you’ll save staff time, as well as travel and accommodation expenses
we’ll coordinate the training to suit your schedule
issues, questions and daily challenges will be discussed as a team

How to book an
in-service workshop

Just call or email us. We’ll answer any questions you might have, and then put you in touch with one of Capacity Builders’ trainers who will have an in-depth conversation about your learning objectives. We’ll then send you a training agreement, and together we’ll set a date that accommodates your schedule.

Please click on the title for the full workshop description.

Please call us if you have any questions about our in-service training,
or if you require training that you don't see listed below!

Click here for a printable PDF calendar of
Capacity Builders' 2019/2020 PSW workshops!

Palliative and End-of-Life Care Workshops

An Introduction to Palliative Care
New! Common Symptoms in the Person who is Dying
New! PSW Role in Pain Assessment and Management in Palliative Support
Practical Strategies to Promote Comfort and Well-Being in Palliation (formerly called Non-Medicinal Pain Reducing Techniques)
New! The Final Journey: When the Person with Dementia is Dying
PSW Role in Supporting the Client who Has Chosen Medical-Practitioner Assisted Death
New! How to Offer Meaningful Support to Clients and Families Facing Late and End-Stage Illness

Click here to learn more about Capacity Builders' palliative care workshops for PSWs

Mental Health Workshops

New! PSW Specialist Certificate in Mental Health
Introduction to Mental Illness: From Myth to Understanding
New! Bridging the Trust Gap: Establishing Rapport with Clients Who Have Mental Health Issues
New! Communicating with Clients Who Have Mental Health Issues
Supporting a Client Who Has Symptoms of Depression
Supporting Clients with Anxiety and Affective Disorders
Supporting a Client with Addiction

Click here to learn more about Capacity Builders' mental health workshops for PSWs

Specific Diseases and/or Chronic Conditions Workshops

Supporting Clients with Diabetes
Supporting Clients who Have Had a Stroke
Communicating with Clients Who Have Had a Stroke
Supporting Clients with Communication Barriers
Supporting Clients with Parkinson's Disease
Supporting Clients with Multiple Sclerosis
Supporting Persons with Spinal Cord Injury
Assisting Persons with an Acquired Brain Injury

Click here to learn more about Capacity Builders' chronic conditions/specific diseases workshops for PSWs

Dementia Care Workshops

New! PSW Specialist Certificate in Dementia Care
Introduction to Cognition and Dementia
New! Understanding Dementia From Your Client's Perspective
Communication in Dementia: From Confusion to Understanding
New Format! Responding to Challenging Behaviours: Meeting Your Organization's Specific Needs
New! Responding to Socially Inappropriate Behaviours in Dementia
Physical and Verbal Challenging Behaviours in Dementia (formerly called Aggression in Dementia)
New! Supporting Caregivers of People with Dementia
New! The Final Journey: When the Person with Dementia is Dying