e-Learning for Support Workers and Supervisors
Capacity Builders’ online training makes professional development opportunities accessible and affordable!  We deliver both “on demand” and live programs. Click on the title below for more information, pricing and a link to register/purchase the webinar.

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On-Demand e-Learning Programs (previously recorded)

For Support Workers:​

• When You Have to Say No…A Webinar for Personal Support Workers
• Managing Client Priorities When You Have a Job to Do
• Respond, Don’t React: Keeping Your Cool in Tense Conversations

For Supervisors:

• Making the Connection: Five Ways to Empower Your Staff Over the Phone
• My "To-Do" List is Out of Control: Managing Supervisor Overload
• Tackling Absenteeism and “Presenteeism” in Your Organization