New! Try Our Online Quote Request Form
- Just click on the button below, and you’ll be taken to a secure site called Submittable.
- Create an account by filling in your email address and a password, and complete the short form (once you submit your form, you'll receive an email confirmation that we've received your information).
- Then, we’ll email you a proposal with full cost details, and follow up with a phone call at your convenience.
Dementia Care Workshops
Our most popular sessions are 3-hours. However, any of these sessions may be blended to provide a 6-hour, or longer, workshop to address specific needs or provide additional skill practice.
Introduction to Cognition and Dementia
3-hour workshop
This session provides an introduction to normal cognition, age-related changes, and changes that are not within the norm. We’ll examine dementia as a syndrome that may be caused by a wide variety of conditions, and as having changes that are reversible/non-reversible and/or progressive/non-progressive. The ways in which cognition may be affected will be discussed, as will general approaches to client support.
This session will help your staff:
3-hour workshop
This session provides an introduction to normal cognition, age-related changes, and changes that are not within the norm. We’ll examine dementia as a syndrome that may be caused by a wide variety of conditions, and as having changes that are reversible/non-reversible and/or progressive/non-progressive. The ways in which cognition may be affected will be discussed, as will general approaches to client support.
This session will help your staff:
- understand the impact of common factors on cognitive ability
- appropriately use the term “dementia”
- understand the various ways dementia may manifest
- identify and apply approaches to minimize impairment where possible
- gain productive approaches to support client function
Communication in Dementia: From Confusion to Understanding
3-hour workshop
Impairment in memory and thinking can make it very difficult for clients to communicate – which can be frustrating for the person with dementia, and challenging for the PSW providing support. In this interactive workshop, PSWs will better understand the world of the person living with dementia, learn common changes in communication ability, and learn how to respond to best support communication. Support workers will learn key questions to ask clients to encourage conversation, the role of body language, the uses of life story information and how all this can be used to provide better support…and less frustration.
This in-service workshop will help your staff:
3-hour workshop
Impairment in memory and thinking can make it very difficult for clients to communicate – which can be frustrating for the person with dementia, and challenging for the PSW providing support. In this interactive workshop, PSWs will better understand the world of the person living with dementia, learn common changes in communication ability, and learn how to respond to best support communication. Support workers will learn key questions to ask clients to encourage conversation, the role of body language, the uses of life story information and how all this can be used to provide better support…and less frustration.
This in-service workshop will help your staff:
- be better able to identify common communication issues for clients with dementia
- understand the impact of life history on the person’s current behaviour, and get ideas for sourcing life history information about the client
- be better equipped to engage clients with dementia in conversation using a variety of approaches
- learn appropriate methods of sharing this information with the other members of the support team
Responding to Challenging Behaviours
3-hour workshop
Supporting clients with dementia can be challenging, especially when staff encounter behaviours that are difficult to understand, such as resistance to care, wandering/exit seeking, appearing to live in the past or looking for people who are no longer alive. This workshop will help PSWs understand why some clients with dementia display behaviours that are challenging, learn about triggers and warning signs, and gain numerous strategies to effectively respond to those behaviours. Please note that this session focusses on behaviours other than aggression.
This in-service workshop will help your staff:
3-hour workshop
Supporting clients with dementia can be challenging, especially when staff encounter behaviours that are difficult to understand, such as resistance to care, wandering/exit seeking, appearing to live in the past or looking for people who are no longer alive. This workshop will help PSWs understand why some clients with dementia display behaviours that are challenging, learn about triggers and warning signs, and gain numerous strategies to effectively respond to those behaviours. Please note that this session focusses on behaviours other than aggression.
This in-service workshop will help your staff:
- understand that there is meaning behind challenging behaviours.
- develop useful skills to prevent or de-escalate challenging behaviours.
- be more confident supporting clients with responsive behaviours.
- be able to identify risks to their own boundaries and well-being
Aggression in Dementia
3-hour workshop
This interactive session focuses on aggression in clients with dementia, its causes and how to respond to it. We’ll examine situations that may spark aggression, including those related to environment, approach and perspective. Your staff will have the opportunity to apply problem-solving processes to real world aggression situations and to gain skill in responding to aggression in their clients.
This session will help your staff:
3-hour workshop
This interactive session focuses on aggression in clients with dementia, its causes and how to respond to it. We’ll examine situations that may spark aggression, including those related to environment, approach and perspective. Your staff will have the opportunity to apply problem-solving processes to real world aggression situations and to gain skill in responding to aggression in their clients.
This session will help your staff:
- understand the difference between aggression and anger
- appreciate the factors that may spark aggression; apply a problem-identification and response approach to resolving the issue
- contribute relevant information learned to the client’s support plan and communicate to the team
- identify risks to the support worker’s own boundaries and well-being, and strategies to address them
To book Capacity Builders training for your staff, or for more information, email us at info@capacitybuilders.ca or call us at 416-256-3010 or 1-800-267-6272 ext 229.
