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De-Escalation
Crisis Aversion and Response Education (CARE)
6-Hour Certificate Workshop
This unique program in non-violent crisis intervention is tailored to the needs of staff working with clients/consumers and their families. CARE recognizes the role of the ongoing worker-client relationship and focuses on averting the crisis—through identification of ‘triggers’ and warning signs that crisis is developing. Participants learn the importance of identifying triggers and warning signs to good client support. The workshop will also focus on de-escalation techniques that help a client regain balance and control.
CARE is a hands-on training session that includes a wide range of techniques to support clients who are in or nearing crisis.
This certificate program includes verification that your staff can apply the skills taught. The certificate is valid for two years, after which time a three-hour refresher is required to maintain certification.
This in-service workshop will help your staff:
6-Hour Certificate Workshop
This unique program in non-violent crisis intervention is tailored to the needs of staff working with clients/consumers and their families. CARE recognizes the role of the ongoing worker-client relationship and focuses on averting the crisis—through identification of ‘triggers’ and warning signs that crisis is developing. Participants learn the importance of identifying triggers and warning signs to good client support. The workshop will also focus on de-escalation techniques that help a client regain balance and control.
CARE is a hands-on training session that includes a wide range of techniques to support clients who are in or nearing crisis.
This certificate program includes verification that your staff can apply the skills taught. The certificate is valid for two years, after which time a three-hour refresher is required to maintain certification.
This in-service workshop will help your staff:
- support others to avert crises through the identification and manipulation of causative and contributing factors
- respond in an effective manner when a crisis does occur
- work with the person to debrief and review the crisis situation to provide closure as well as to identify additional causative/contributing factors
- maintain a positive relationship with the person during and post event
- address the needs of clients, whether or not the client has dementia
For a 3-hour workshop, see Conflict Resolution and De-Escalation Techniques for PSWs in the Communication and Interpersonal Skills Section
To book this training for your staff or for more information, call us at 416-256-3010 or 1-800-267-6272 ext 229 or e-mail info@capacitybuilders.ca.
