Tips and Tools for Busy PSW Supervisors

Supervising PSWs in the community can be a really tough job.Your team supports clients with diverse and complex issues, and when they need help - you’re the one they call.  Over the next year, we’ll highlight client-related challenges that PSWs often want to discuss in our workshops, and share tips and advice we hope you can also use to support your staff.

The Situation: Disrobing
One of your PSWs is having issues with a client who has Alzheimer-type dementia. Although she’s a lovely lady, some days the client just wants to keep taking her clothes off. The PSW is getting frustrated, doesn’t know what to do and calls you for help. 

Tips to Help Your Support Worker

• Remind your PSW that clients with dementia who exhibit inappropriate behaviour are usually trying to communicate their needs and feelings. 
  
• Let your staff know that when working with clients with dementia, it’s often best to start with the most straightforward reasons for the behaviour. In this case, the client may be disrobing because:
  • she’s too warm
  • her clothes are too tight or uncomfortable
  • she feels she’s not dressed appropriately (perhaps she’s wearing clothes she would only wear when she goes out)

Investigating these areas is a good first step and may give your PSW clues about how to better respond to the disrobing.

We're here to help! If your PSWs work with clients with dementia, Capacity Builders’ workshops can help build their skills and confidence to deal with challenging situations. Our session Responding to Socially Inappropriate Behaviours in Dementia addresses disrobing and other behaviours your staff members find difficult. Call us for more information!